{"id":7293,"date":"2025-11-04T06:06:46","date_gmt":"2025-11-04T06:06:46","guid":{"rendered":"https:\/\/statues.com\/shop\/?page_id=7293"},"modified":"2026-01-07T00:13:04","modified_gmt":"2026-01-07T07:13:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/statues.com\/shop\/pages\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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\n\tWhat materials are your statues made from?<\/span>\n\t\n\t\t\n\t\t\t\t\t\t\t+\n\t\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t\t\t-\n\t\t\t\t\t\t<\/span>\n\t<\/span>\n<\/h3>\n
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Our statues are produced using carefully selected materials, including white bonded marble, resin, and stone blends. Each material is chosen for its durability, ability to capture fine detail, and lasting aesthetic presence. Material details are listed on each product page.<\/span><\/p>\t<\/div>\n<\/div>\n

\n\tAre these statues replicas or original designs?<\/span>\n\t\n\t\t\n\t\t\t\t\t\t\t+\n\t\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t\t\t-\n\t\t\t\t\t\t<\/span>\n\t<\/span>\n<\/h3>\n
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Some of our works are replicas drawn from world museums and historic sources. However, the majority of our collection consists of inspired works and original designs developed in-house. These pieces draw from classical traditions, contemporary cultural movements, public interest, and our own curated artistic vision, resulting in sculptures that reference history while standing confidently as original works.<\/span><\/p>\t<\/div>\n<\/div>\n

\n\tCan I customize a statue I see in the shop?<\/span>\n\t\n\t\t\n\t\t\t\t\t\t\t+\n\t\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t\t\t-\n\t\t\t\t\t\t<\/span>\n\t<\/span>\n<\/h3>\n
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Yes. Many pieces may be customized in size, finish, or detailing, and we also offer fully custom commissions. Contact us with your special customization request.<\/span><\/p>\t<\/div>\n<\/div>\n

\n\tHow long does it take to receive my order?<\/span>\n\t\n\t\t\n\t\t\t\t\t\t\t+\n\t\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t\t\t-\n\t\t\t\t\t\t<\/span>\n\t<\/span>\n<\/h3>\n
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Production timelines vary by piece. In-stock items ship promptly, while made-to-order or customized works require additional production time.<\/span><\/p>\t<\/div>\n<\/div>\n

\n\tDo you ship Worldwide?<\/span>\n\t\n\t\t\n\t\t\t\t\t\t\t+\n\t\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t\t\t-\n\t\t\t\t\t\t<\/span>\n\t<\/span>\n<\/h3>\n
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Yes. Options available at checkout.<\/span><\/p>\t<\/div>\n<\/div>\n

\n\tDo you offer expedited or rush shipping?<\/span>\n\t\n\t\t\n\t\t\t\t\t\t\t+\n\t\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t\t\t-\n\t\t\t\t\t\t<\/span>\n\t<\/span>\n<\/h3>\n
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Yes. Expedited shipping options are available at checkout, and selecting an expedited method also prioritizes your order for faster processing when possible. Orders placed after 12:00 PM MST begin processing the next business day. Orders are typically processed within 5\u201310 business days and ship from our Salt Lake City, Utah studio. Delivery times may be extended during holidays or peak seasons.<\/span><\/p>\t<\/div>\n<\/div>\n

\n\tI need my order quickly- what should I do?<\/span>\n\t\n\t\t\n\t\t\t\t\t\t\t+\n\t\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t\t\t-\n\t\t\t\t\t\t<\/span>\n\t<\/span>\n<\/h3>\n
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For time-sensitive or last-minute orders, we recommend contacting us prior to placing your order online so we can confirm availability and fulfillment options. Call 801-366-5900.<\/span><\/p>\t<\/div>\n<\/div>\n

\n\tWhat is your return policy?<\/span>\n\t\n\t\t\n\t\t\t\t\t\t\t+\n\t\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t\t\t-\n\t\t\t\t\t\t<\/span>\n\t<\/span>\n<\/h3>\n
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Most new, unused, and undamaged items may be returned or exchanged within 30 days. To initiate a return, please contact customer service and reference your order number. Shipping costs are non-refundable, and a 15% restocking fee is applied.<\/span><\/p>\t<\/div>\n<\/div>\n

\n\tWhat is your refund policy?<\/span>\n\t\n\t\t\n\t\t\t\t\t\t\t+\n\t\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t\t\t-\n\t\t\t\t\t\t<\/span>\n\t<\/span>\n<\/h3>\n
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Orders canceled prior to shipment are eligible for a full refund. Orders that have shipped or are returned are eligible for a partial refund, calculated as the order total minus shipping costs and the 15% restocking fee. Custom-made statues, customized works, and custom curated collections are final sale and not refundable.<\/span><\/p>\t<\/div>\n<\/div>\n

\n\tWill the color of my statue match what I see online?<\/span>\n\t\n\t\t\n\t\t\t\t\t\t\t+\n\t\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t\t\t-\n\t\t\t\t\t\t<\/span>\n\t<\/span>\n<\/h3>\n
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Because each piece is hand-finished, subtle color variations may occur. Screen settings may also influence color appearance. Each statue is a unique creative work reflecting the artistic process.<\/span><\/p>\t<\/div>\n<\/div>\n

\n\tWhat is White Bonded Marble or White Natural Marble?<\/span>\n\t\n\t\t\n\t\t\t\t\t\t\t+\n\t\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t\t\t-\n\t\t\t\t\t\t<\/span>\n\t<\/span>\n<\/h3>\n
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White Bonded Marble is our signature casting material, produced using a proprietary blending method developed exclusively for our manufacturing process. It combines crushed U.S. marble and resin to achieve exceptional strength, fine detail, and enduring beauty. White Natural Marble refers to the inherent white color of this bonded marble and is not a finish.<\/span><\/p>\t<\/div>\n<\/div>\n

\n\tIs your work done by your own team or sent elsewhere?<\/span>\n\t\n\t\t\n\t\t\t\t\t\t\t+\n\t\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t\t\t-\n\t\t\t\t\t\t<\/span>\n\t<\/span>\n<\/h3>\n
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All of our statues are crafted by our team in Salt Lake City, Utah, USA. Nothing is outsourced overseas, ensuring consistent quality, craftsmanship, and artistic integrity.<\/span><\/p>\t<\/div>\n<\/div>\n

\n\tDo you offer wholesale ordering?<\/span>\n\t\n\t\t\n\t\t\t\t\t\t\t+\n\t\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t\t\t-\n\t\t\t\t\t\t<\/span>\n\t<\/span>\n<\/h3>\n
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Yes. We welcome wholesale partnerships with retailers worldwide. Many current collections are available for wholesale, and we also offer custom-curated collections. Contact us at 801-366-5900 or <\/span>orders@statues.com<\/span>.<\/span><\/p>\t<\/div>\n<\/div>\n

\n\tAre you based in the United States of America?<\/span>\n\t\n\t\t\n\t\t\t\t\t\t\t+\n\t\t\t\t\t\t<\/span>\n\t\t\n\t\t\t\t\t\t\t-\n\t\t\t\t\t\t<\/span>\n\t<\/span>\n<\/h3>\n
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Yes. We are incorporated and located in the heart of Salt Lake City, Utah. Every step of our workmanship, creation process, shipping, and sales office is 100% USA. We are creatives and love what we do!<\/span><\/p>\t<\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

What materials are your statues made from? + – Our statues are produced using carefully selected materials, including white bonded…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":7291,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-fullwidth.php","meta":{"footnotes":""},"class_list":["post-7293","page","type-page","status-publish"],"yoast_head":"\nFAQ - statues.com<\/title>\n<meta name=\"description\" content=\"What materials are your statues made from? + - Our statues are produced using carefully selected materials, including white bonded marble, resin, and\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/statues.com\/shop\/pages\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - statues.com\" \/>\n<meta property=\"og:description\" content=\"What materials are your statues made from? 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